Privacy policy

This policy is effective as of 1 July 2012.

At engage we respect the privacy of your information and will do our utmost to ensure that it is kept private. Our objective is to comply with the UK Data Protection Act of 1998 (the "Act") and we take all reasonable care to prevent any unauthorised access to your personal data.

You need an engage account to use our service. When you first register to join engage we collect your email address. This email address will only be used by ourselves to communicate with you about the engage service - we will not use it to send you any other marketing material. Your email address will not be shared by us with any third parties or partner companies without your express permission to do so.

What information do we collect?

We may collect, store and use the following kinds of personal data:

  • information about your visits to and use of this website;
  • information about any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;
  • information that you provide to us for the purpose of registering with us and/or subscribing to our website services and/or email notifications;
  • information that you provide to us during the set up and use of our products and services; and
  • data which your engage system collects and transmits to our servers in relation to system events and measurement of temperature, power consumption etc.

Using your personal data

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. In addition to the uses identified elsewhere in this privacy policy, we may use your personal information to:

  • improve your browsing experience by personalizing the website;
  • send information (other than marketing communications) to you which we think may be of interest to you by post or by email or similar technology;
  • send to you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications to be sent by emailing us at;
  • provide other companies with, or publish, statistical information about our users but this information will not be used to identify any individual user; and improve the quality of our products and services.
  • We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

The information we collect and how we use it

Your profile information will never be shared with other members unless you choose to do so by identifying a fellow member as a 'friend' who you want to be able to access your profile.

Any data and comments you post to engage (through forums and participation in community groups) is posted at your own risk. The comments you make must meet acceptable criteria as defined within our Terms of Use. We reserve the right to remove posts which are inappropriate.

We will use our best reasonable endeavours to ensure that your data is not accessible by third parties with malign intent.

Other disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you (including all data related to your engage system, if any):

  • to the extent that we are required to do so by law;
  • in connection with any legal proceedings or prospective legal proceedings;
  • in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
  • to the purchaser or seller (or prospective purchaser or seller) of any business or asset which we are (or are contemplating) selling or purchasing.
  • to business partners with whom we collaborate in providing the efergy service but under the condition that such partners will only use the data for purposes which are exclusively and necessarily related to the provision of the efergy service; and
  • any party so long as you have provided your consent.
  • If a third party attempts to access information about you (including all data related to your engage system, if any) and provides us with a valid Username and Password for your account, we shall be entitled to assume that you have consented to the provision of data. Except as provided in this privacy policy, we will not provide your information to third parties.

Information about website visits

We may collect information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and number of page views. We may use this information in the administration of this website, to improve the websites usability, and for marketing purposes. We use cookies on this website. A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. We may send a cookie which may be stored on by your browser on your computer's hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website's usability and for marketing purposes. We may also use that information to recognise your computer when you visit our website, and to personalise our website for you. Our advertisers may also send you cookies. Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookie by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector.) This ill, however, have a negative impact upon the usability of many websites, including this one.

How we will communicate with you

All company communications from us will come from the address We will never ask you for your password via email. At any time you can contact us and ask us to cut off your access to the service and to remove your email address from our database. Engage may send your email address and other personal information if necessary as a response to any legitimate request by authorities with which we must comply due to legal process. Engage may amend this policy from time to time. Any substantial changes will be notified to you via a prominent announcement on our homepage and the date of the latest version of this policy will be provided at the top of this page.

International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy. If you are in the European Union, information which you provide may be transferred to countries (including the United States and India) which do not have data protection laws equivalent to those in force in the European Union. You expressly agree to such transfers.

Security of your personal data

We will take reasonable precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. We will store all the personal information you provide on our secure servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology. You are responsible for keeping your password confidential. We will not ask you for your password. You are responsible for ensuring that the computer systems and networks you use to access the engage system are secure.

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. We may also notify you of changes to our privacy policy by email.

Your rights

You may instruct us to provide you with any personal information we hold about you. You may instruct us not to process your personal data for marketing purposes. In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes. You can also instruct us not to use your personal data for marketing purposes by email (to at any time.

Third party websites

The website contains links to other websites. We are not responsible for the privacy policies of third party websites.

Contact details

The full name of our company is Efergy Technologies Ltd and our address is 320 Main Road, Darnall, Sheffield S94QL (United Kingdom). You can contact us by emailing us at These terms and conditions are based on a freely-available template created and distributed by